Terms & Conditions

Welcome to NORTH DIGITAL SYNERGY LTD. By accessing https://northdigitalsynergy.com (the “Website”), you are agreeing to be bound by these terms and conditions (the “Terms”), all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on NORTH DIGITAL SYNERGY LTD’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not:
    • modify or copy the materials;
    • use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    • attempt to decompile or reverse engineer any software contained on NORTH DIGITAL SYNERGY LTD’s website;
    • remove any copyright or other proprietary notations from the materials; or
    • transfer the materials to another person or “mirror” the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by NORTH DIGITAL SYNERGY LTD at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Disclaimer

The materials on NORTH DIGITAL SYNERGY LTD’s website are provided on an ‘as is’ basis. NORTH DIGITAL SYNERGY LTD makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, NORTH DIGITAL SYNERGY LTD does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

Limitations

In no event shall NORTH DIGITAL SYNERGY LTD or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on NORTH DIGITAL SYNERGY LTD’s website, even if NORTH DIGITAL SYNERGY LTD or a NORTH DIGITAL SYNERGY LTD authorized representative has been notified orally or in writing of the possibility of such damage.

Accuracy of Materials

The materials appearing on NORTH DIGITAL SYNERGY LTD’s website could include technical, typographical, or photographic errors. NORTH DIGITAL SYNERGY LTD does not warrant that any of the materials on its website are accurate, complete, or current. NORTH DIGITAL SYNERGY LTD may make changes to the materials contained on its website at any time without notice. However, NORTH DIGITAL SYNERGY LTD does not make any commitment to update the materials.

Links

NORTH DIGITAL SYNERGY LTD has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by NORTH DIGITAL SYNERGY LTD of the site. Use of any such linked website is at the user’s own risk.

Modifications

NORTH DIGITAL SYNERGY LTD may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

Purchase Agreement

I understand that by signing and clicking the “Confirm Contract” button, I have read and accepted the terms & conditions stated on this page. The following terms and conditions are applicable for clients that have received an invoice from NORTH DIGITAL SYNERGY LTD.

Hereafter, the “person”/”organization”/”company”/”agency” purchasing any packages, plans referred in this document as “Services” includes – Web Design, Search Engine Optimization (SEO), Pay-Per-Click Campaigns, Facebook Advertising, Google AdWords, PPC Ads, Ad Management, Analytics Reports, Monthly Maintenance, WordPress, WooCommerce, E-commerce, Service Calls, Landing Page, Hack Removal, Graphic Services including Logos, Brochures, Business Cards, Banners, Posters, E-Design, Presentations, eBrochures, Booklets, Folders, QR Codes, Audio, Print, Delivery, Video, eBooks, Editing, Branding, Video Production & Shooting, Photography, Social Media, Social Media Icons, Internet Marketing Training and any other Strategy Formulation, Training, Graphics, and Marketing and Sales Services will be referred to in this document as “Client”, “you”, “your” and NORTH DIGITAL SYNERGY LTD as the “Service Provider”, “we”, “us”, “our”.

This agreement is based on any past, present, and future Services provided by the Service Provider to the Client. Since the Services offered by the Service Provider are unique and vary, the following terms and conditions apply as per the specific Services purchased and documented in the invoice provided by the Service Provider. Other than the Common Terms & Conditions, additional conditions will apply based on the Client’s purchase of the invoiced Services. The following terms and conditions are service-specific as per the Client’s purchase of the services documented in the invoice.

COMMON TERMS & CONDITIONS FOR OUR SERVICES

Authorization: The Client is engaging the Service Provider, as an independent contractor, for the specific purpose of designing and setting up new accounts for the purchased Services. If necessary, the Client hereby authorizes the Service Provider to access their pre-existing accounts allowing “write permission” and authorizes the Agent, Company, Associates, and the Account Provider to provide the Service Provider with permission for the Client’s accounts, and any other login, access information, or programs which need to be accessed. The client also authorizes the Service Provider to use the login information to access any third-party accounts associated with the purchased Services or site from where the Client would like the Service Provider to access licensed images, copyrighted text, and other technical information, configurations, audio, video, media, and content useful in designing and developing the purchased Services.

Links: This agreement assumes that all links provided by the Client are verified and approved for use on the Client’s Services. The Service Provider takes absolutely NO RESPONSIBILITY for any legal issues that may arise from links not approved for use on the Client’s account and Services.

Graphics & Audio, Video Media: It is anticipated that the Service Provider will create, capture, or receive from the Client all necessary graphics, audio, and video media elements to complete the Client’s Services. This includes photography, audio, video, images, scanning services, video and photo shooting, editing, animation, and 3rd party stock photography, audio, video, and any media element as listed below:

  1. Photography, Audio, Photography / Photo, and Video Shooting: For Clients in specific locations, upon request, the Service Provider will visit the Client’s place of business and capture images, video, and audio in digital format for inclusion in the Client’s Services. The Service Provider will also scan images, send and receive digital media formats for audio, video, and shoot videos at the Client’s request. The quantity of digital photography, video production, footage, shooting locations, scans, and associated costs will be negotiated. The client agrees to cover all additional travel, food, and accommodation costs for our team involved in this process.
  2. 3rd Party Stock Photography, Audio, and Video: Any costs incurred in purchasing 3rd party stock photography must be paid by the Client. The Client takes full responsibility for any 3rd Party Stock Photography, Audio, and Video provided to the Service Provider by any means and will hold harmless, protect, and defend the Service Provider and its subcontractors from any claim or lawsuit arising from the use of such elements.

Text & Files: Text and any other files supplied by the Client shall be provided in popular readable electronic formats. Submission can be made via email attachment; or a CD; or a DVD; or an external USB drive. If the Service Provider is requested to obtain files by other means, then appropriate charges may apply.

Additional Requests: If the Client desires the Service Provider to develop or design additional materials for web or print purposes, a standard rate will be applicable. The price can be negotiated based on the work required.

Payment Terms / Workflow: Unless otherwise stated, the Client agrees to pay the Service Provider the full cost upfront for all Services. Upon receiving the full payment, and ensuring that the Service Provider has complete access and content from the Client, our designing and development process will commence. The Client is required to pay the full amount upfront through our secure payment gateway. We accept various forms of payment. For projects exceeding a certain amount, a minimum deposit of 50% of the total quoted amount is required to commence development. The remainder of the payment is due upon or prior to completion of development. The Service Provider reserves the right to remove all web content, designs, development from the Internet if payment is not made within a specified period after delivery of our completion notification. If a payment delay is anticipated, please contact the Service Provider to discuss potential problems in advance.

Monthly Subscription Service Payment: The Client agrees to pay the monthly fees in advance for each month. The Service Provider reserves the right to hold the monthly services if payment is not made within a specified period after the due date. If a payment delay is anticipated, please contact the Service Provider to discuss potential problems in advance.

Client Amends for Services: The Service Provider prides itself on providing excellent customer service. We encourage input from the Client during the design process. Significant changes to Services already rendered to the Client’s specifications may incur additional charges.

Copyrights and Trademarks: The Client guarantees that any elements of text, graphics, photos, designs, trademarks, or artwork provided to the Service Provider for inclusion in the web site are owned by the Client, or that the Client has permission from the rightful owner to use each of these elements, and will indemnify and hold the Service Provider harmless from any claim or lawsuit arising from the use of such elements.

Third Party Modifications: If the Client or an agent of the Client other than the Service Provider attempts to update the Services and damages the design or impairs the ability for the Services to display or function properly, repair time will be billed at the standard hourly rate.

Assignment of Development: The Service Provider reserves the right to assign subcontractors to this project to ensure quality and on-time completion.

Additional Expenses: The client agrees to reimburse the Service Provider for any necessary expenses related to the completion of the project. Examples include the purchase of specific fonts, photography, software, or third-party services at the Client’s request.

Age: The authorized representative of the Client certifies that they are of legal age and capable of entering a contract in the jurisdiction of the Service Provider.

Abuse: The Client agrees to interact with the Service Provider in a professional manner. Any inappropriate behavior towards the Service Provider’s staff will not be tolerated.

Limited Liability: The Client agrees that the Service Provider will not be liable for any content that leads to an abusive or unethical use of the Service Provider’s services.

Indemnification: The Client agrees to indemnify and hold the Service Provider harmless from any demands, liabilities, losses, costs, and claims, including reasonable attorney’s fees, associated with the Service Provider’s services.

Ownership: Copyright to the finished work of Services produced by the Service Provider and graphics shall be vested with the Client upon final payment for the development.

Design Credit & Reviews: The client agrees that the Service Provider may establish design and development credit on the bottom of their website and include the project in the Service Provider’s portfolio. The Client will provide a review or testimonial when requested.

Nondisclosure: The Service Provider and the Client agree not to disclose any confidential information obtained during the term of the agreement.

Completion Date & Cancellation: Both parties must work together to complete the project in a timely manner. Cancellation terms and conditions apply as outlined in the agreement.

Entire Understanding: This agreement constitutes the sole agreement between the Service Provider and the Client regarding this project.

Communication:

  1. Support communication: All support requests will be handled through email at support@northdigitalsynergy.com or support@northdigital.gr
  2. Meetings: We will provide monthly reports on campaign performance. These reports can be delivered electronically or discussed in a physical meeting at your request.

Project Requests & Materials:

  1. Service and product requests: All service and product requests must be submitted via email to ensure proper documentation and tracking.
  2. Materials: Please provide all materials such as photos, logos, and brand guidelines through a cloud storage service (e.g., Dropbox, Google Drive) or a file transfer service (e.g., WeTransfer).

Additional Terms:

  1. Revision Policy: We offer 2 revisions per project stage. Additional revisions may incur an extra charge.
  2. Project Timeline: Project timelines will be established in a written proposal or contract.
  3. Confidentiality: Both parties agree to keep all confidential information related to the project undisclosed.

REVISIONS TO THESE TERMS: The Service Provider reserves the right to revise, amend, or modify these Terms at any time and in any manner. Notice of any revision, amendment, or modification will be posted in accordance with the Terms of the Agreement.